Litmus is great.
September 25, 2025

Litmus is great.

Lindsey Bousfield | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Litmus from Validity

We use Litmus for a variety of uses. We use it to verify our emails, we use it to house templates and snippets for some of our emails, and we use Litmus Personalization and Litmus Pro to enhance our emails with custom personalization.

Pros

  • The interface is easy to use.
  • The platform offers a variety or permissions so that we do not need to use a full seat for someone who only needs to view previews.
  • The personalization features are very helpful and allow us to customize when needed.

Cons

  • Some aspects of the personalization could benefit from better documentation.
  • Having complete and full previews is very helpful for us and our business partners.
  • The addition of personalization features to Litmus has allowed us to enhance our emails by successfully using personalization.
Yes, this is very helpful for quick checks.
We have been able to "sell" different features our business partners to increase engagement.
We have used a variety of personalization features. We most recently were able to create a complete user experience for our live poll. With the addition of more complex code, we were able to use the poll not only in our email but also on a landing page, where we highlighted the poll answer and provided additional information about it. We were then able to direct them to the article we wanted them to read. This allowed us to create a seamless user experience without having to switch between the email and the URL. It increased our engagement from the last Litmus poll we included in an email.
Litmus is by far superior to Email on Acid. The features and interface offer much more than any other platform on the market.

Do you think Litmus from Validity delivers good value for the price?

Yes

Are you happy with Litmus from Validity's feature set?

Yes

Did Litmus from Validity live up to sales and marketing promises?

Yes

Did implementation of Litmus from Validity go as expected?

Yes

Would you buy Litmus from Validity again?

Yes

We have been successfully using Litmus Personalization for a little over a year. The development of more complex code has enabled us to create a more cohesive user experience for our customers, which has improved our engagement with emails that utilize personalization.

Litmus from Validity Feature Ratings

WYSIWYG email editor
7
Dynamic content
8
Ability to test dynamic content
8
Mobile optimization
8
Email deliverability reporting
8
Standard reports
8
Custom reports
8
URL Validation
9
Link Tracking
9
Spam Testing
8
Email Previews
9

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