Superb item for any and all of your monitoring and needs
January 03, 2024

Superb item for any and all of your monitoring and needs

Laury Mante | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogicMonitor

We have seen a significant improvement in our response time when dealing with server related difficulties because to LogicMonitor's ability to closely monitor all important systems. And although LogicMonitor is mostly used on servers, it is also compatible with many other devices. Also a crystal-clear dashboard allowing us to maintain tabs on the most critical systems from a single location is the result of the meticulous tracking of all these events.
  • Monitoring and alerting users of network or connection changes.
  • Anomaly detection is great.
  • Real time dashboards and reports showing insights across all systems.
  • Changing the alerting settings is such a hassle and takes forever.
  • Device logging is not nearly targeted enough.
  • Pre-built alerts and templates are desperately needed.
  • The license model makes cost estimation a snap.
  • Allows for the presentation of many data points.
  • Saves money due to the Saas approach.
LogicMonitor keeps tabs on around 700 devices. Most of them are servers on the cloud.
Thanks to LogicMonitor, we were able to retire and combine a few of our older technology. Also with improved visibility from the start of an outage, we can better focus our efforts on the investigation when something requires attention hence decreasing the mean time to resolve.

Do you think LogicMonitor delivers good value for the price?

Yes

Are you happy with LogicMonitor's feature set?

Yes

Did LogicMonitor live up to sales and marketing promises?

Yes

Did implementation of LogicMonitor go as expected?

Yes

Would you buy LogicMonitor again?

Yes

The warnings are incredibly detailed. I think it would be incredibly helpful to have a record of what happens when an outage starts and when the status changes. Also the average customer who isn't overly concerned about the data's storage location will love LogicMonitor, but security-conscious clients may find it harder to adopt due to data not held locally.