LogMeIn - a winner in all regards!
Overall Satisfaction with LogMeIn Central
LogMeIn is both a support and training tool for me, it enables me to perform remote maint. on computers and resolve many issues without having to dive to remote locations. Additionally, I use it to perform remote training sessions allowing me to guide and direct a remote user through training. it is being used enterprise-wide with great success.
Pros
- High availability and accessibility both via computer and mobile device.
- The use of dual authentication allows me to sleep soundly at night knowing that the tool is secure.
- The ability to allow delegates to access the account.
Cons
- I don't have any suggestions here.
- Positive impact on the effectiveness of the IT deportment enterprise-wide. A great time saver for IT "break Fix" repairs.
- Positive impact on training allows for remote screen shares and training.
I evaluated TeamViewer and while it serves the purpose its not near as feature-rich as LogMeIn and the TeamViewer pricing model is significantly higher than LogMeIn.
Comments
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