LogMeIn Central is an integral component to our overall business success
December 23, 2019

LogMeIn Central is an integral component to our overall business success

Guthrie Chamberlain | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with LogMeIn Central

[It's being used for] Supporting multiple clients through remote access to their computers to perform financial and technical processes. We become their virtual bookkeeping, technical support, and financial management teams for small businesses.

Pros

  • Remote access and control
  • Printing locally or on remote system

Cons

  • Capability to access multiple systems from an iPad at the same time
  • Better ability to stay connected on weak cell signals
  • Very valuable for remote access to client systems - this is our core business
  • Resolving tech support issues
Able to function as if we were at the client's systems in person
We have not run into any issues with availability - it has always been available.
  • BeyondTrust Remote Support (formerly Bomgar)
Both have their features that are similar, but I like LogmeIn Central better for overall ease and usability.
Well suited for remote control of other systems. This is the only scenario that we use Central for.

LogMeIn Central by GoTo Feature Ratings

Remote Administration
8.0
Screen sharing
10
File transfer
10
Instant message
Not Rated
Secure remote access with Smart Card authentication
Not Rated
Access to sleeping/powered-off computers
5
Over-the-Internet remote session
10
Initiate remote control from mobile
5
Remote management of servers & workstations
Not Rated
Remote Active Directory® management
Not Rated
Centralized management dashboard
Not Rated
Session record
Not Rated
Annotations
Not Rated
Monitoring and Alerts
Not Rated
Multi-platform remote control
Not Rated

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