Item: LogMeIn Central by GoTo
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use LogMeIn to remote into any PC in our environment. It works well for the ability to be on the machine at the same time as the user when they have an issue. They are able to “show” us the problem real time when we cannot be at their desk.

Pros and Cons

Makes managing PC's an easy task.
Ease of use.

They need to blend their products better. Some of the features of Rescue would be great in Central.
The desktop app does not allow you to move computers to other containers or rename machines.

Return on Investment

It has made managing all of our systems much easier overall.

Usability

It is very easy to use and with little to no learning curve.

Reliability and Availability

We have yet to have an issue of it being down which is great.

Alternatives Considered

TeamViewer and Skype for Business (formerly Lync)

I’ve used many different kinds of remote software. There are cheaper ones out there that do the same thing but not many do it as well and for as long as LogMeIn has. I highly recommend them. Also, I rarely if ever give 10s so take the 9s as very high marks!

Likelihood to Recommend

LogMeIn Central is great if you have over 100 PCs to maintain and a lot of remote workers. Having the agent installed allows you to go on unattended should someone be away. I would go the Rescue route if you have a smaller environment or don’t want the agent overhead.

Works, and works well!

Overall Satisfaction with LogMeIn Central