You'll be available anywhere at any time!
April 16, 2019

You'll be available anywhere at any time!

Hesham Gomaa Elmasry , IBDL | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

Individuals

Overall Satisfaction with LogMeIn Pro

It is used mainly in the IT and software development departments. It is used to help IT and the software development team to access their PCs remotely from home to fix client's problems or implement fixes.
  • I can register more than one PC to log in any time and at any place
  • Very good performance
  • You can secure your screen using the black screen, so when connected remotely, no one can see your screen.
  • Very expensive
  • Requires a very strong internet connection to feel stable
  • Didn't detect the CTrl+alt+del from the keyboard, as it has its own
  • Save time
  • Improve customer satisfaction as we can involve the entire team any time and from any place to solve clients' problems
  • It effects clients' satisfaction negatively if the internet is not strong enough, as we can't connect to solve their problems
It is very useful to connect from home to the work PC to connect to internal servers and solve client's problems; also some colleagues send me a link to connect to their PCs to support them for technical problems. Also it is useful to connect to my home PC from work to download files not published.

If your internet speed is weak, you'll face a hard times connecting to your PC.

LogMeIn Pro Feature Ratings

Screen sharing
9
File transfer
9
Instant message
9
Access to sleeping/powered-off computers
9
Over-the-Internet remote session
9
Initiate remote control from mobile
9
Session record
9
Monitoring and Alerts
9