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Lola.com to the rescue!
April 06, 2019

Lola.com to the rescue!

Dave Chookaszian | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lola.com

I am the only user of Lola.com in my organization. I have found it incredibly helpful. Our existing travel booking process suggests that I book through a person in the company who acts as a travel agent. This was inefficient, so I was searching for a simple, mobile-friendly way to do my own travel booking.
  • Easy to use
  • Mobile app chats with agents in case I need help.
  • Free to use
  • No car bookings on the mobile app.
  • A few quirks in the user experience but nothing major.
  • Lola.com has saved me major amounts of time when I've had to make changes to my bookings. They take care of them and I can continue doing my job.
  • The mobile app-only version is free.
It's a simple, easy tool for an individual traveler. It does not have the breadth of features that Egencia has but it has the core things that matter. For management, it probably does not have the breadth of features for managing larger groups of travelers.
The perfect solution for an individual business traveler who wants a one-stop-shop for booking for free and wants convenient 24/7 live agent support.