Power BI tool for enterprises
Jasmeet S Babra | TrustRadius Reviewer
September 14, 2019

Power BI tool for enterprises

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Looker

Looker is used company-wide, and it allows any analyst or business user to make smart decisions backed by data. Looker connects to all of our databases, be it AWS or GCP, and helps us to mash and analyze it in a single space.
  • Email schedules for reports.
  • Dashboard reporting.
  • New and advanced charting, and analytical capabilities.
  • It does very well with query optimization and displaying results.
  • More charting colors and default scheme options.
The connection setup is very easy, and our team has set it up with little or no difficulty!
Sharing is a robust feature of Looker. I like how we can share just bare links, and the other end-user just takes off from there to do their own version of the analysis. Scheduling reports and dashboards with a plethora of options like pdf, email, csv and html files is just a breeze.
Looker is the best BI tool for an enterprise-level company. It allows everyone to work on their space and create reports and dashboards. They have done a great job with their own simpler version of SQL like language to set up tables, called lookml, which is very easy to write, and the documentation on it is excellent! Their customer support is phenomenal! What could be better are their filtering options and visualization options.

Looker Feature Ratings

Pixel Perfect reports
9
Customizable dashboards
8
Report Formatting Templates
9
Drill-down analysis
9
Formatting capabilities
9
Integration with R or other statistical packages
Not Rated
Report sharing and collaboration
9
Publish to Web
9
Publish to PDF
9
Report Delivery Scheduling
9
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
8
Multi-User Support (named login)
8
Role-Based Security Model
9
Multiple Access Permission Levels (Create, Read, Delete)
9
Responsive Design for Web Access
Not Rated
Dashboard / Report / Visualization Interactivity on Mobile
Not Rated

Looker Support

Looker support specialists are heroes. They are knowledgeable, smart, and always vouch for your success. The availability is super quick, and even if there is no current solution for my problem, they will address it and voice it as feedback for a product.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Kept well informed
No escalation required
Immediate help available
Support cares about my success
Quick Initial Response
None
Yes, over an issue when my data was not displaying correctly due to some issue with the lookml behaving differently. This resulted in a big email chain with support and product, and our IT team going back and forth and getting use cases. They followed us and kept us in the loop the entire time!