A great tool that requires a ton of resources to deploy and maintain
Jacob Rasmussen | TrustRadius Reviewer
September 13, 2019

A great tool that requires a ton of resources to deploy and maintain

Score 5 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Looker

Looker was being used by the entire organization. We also wanted to use Looker externally for our merchant dashboards, but that option turned out to be too expensive. We focused more on using it internally by our sales, finance, marketing, and engineering teams to build dashboards that we could use for internal analytics.
  • We were able to create a data model that was consistent with all users.
  • We were able to customize our dashboards to our needs.
  • Very simple tasks are very complicated in Looker. It is complicated for users to be able to create their own calculation, as these measures have to be added to the data model.
  • Very simple calculations are complicated to add to the data model.
Looker was not as flexible as Tableau, but it provides more customization through code and it provides a consistent data model which can be nice.
We were able to connect to all of our needed data sources, but the connection is not as simple and straightforward as with other tools.
It is simple to share dashboards and analytics with other users. It gets a little more complicated when you want other users to view a shared dashboard and have it automatically filtered for them.
Looker is extremely well suited for a large company that can devote a large number of resources to running and maintaining Looker. It is also great if you have a large analytics initiative and you need a consistent data model in order to avoid different analytics based on the same topic.

Looker Feature Ratings

Pixel Perfect reports
8
Customizable dashboards
9
Report Formatting Templates
7
Drill-down analysis
8
Formatting capabilities
9
Integration with R or other statistical packages
6
Report sharing and collaboration
8
Publish to Web
9
Publish to PDF
9
Report Versioning
9
Report Delivery Scheduling
10
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
10
Multi-User Support (named login)
10
Role-Based Security Model
9
Multiple Access Permission Levels (Create, Read, Delete)
9
Responsive Design for Web Access
8
Dashboard / Report / Visualization Interactivity on Mobile
8