Concise review of
Rocky Banks | TrustRadius Reviewer
February 06, 2018

Concise review of

Score 10 out of 10
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Verified User
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Overall Satisfaction with

We use it for mostly business productivity applications training. Any graphics design training needs we need have also been met with The entire organization has a login by the department. Now, has expanded into many areas of programming and IT operations support and applications.
  • Their customer service is superb. They have always been willing to solve any technical challenges and follow-up.
  • The sale representative always contacts me ahead of time in the renewal window. He does everything to help.
  • Their site is well designed, easy to administer, and it is easy to track learning paths.
  • When they were acquired by LinkedIn, the next invoice barely noted the invoice was for I at first thought it was a phishing attempt using LinkedIn as a front.
  • The invoice should be from the domain and NOT from LinkedIn.
  • Account administrators should be able to change passwords, and see passwords, for the license entities they manage. Also, all email notices to users should be duplicated to account administrators.
  • We have always renewed because of the convenience of the whole learning system.
  • Flexibility
  • In-depth knowledge transfer. chooses knowledgeable instructors, who still have personality. The curriculum is is well organized, with usable download examples. However, has not expanded in to all IT areas.
It is especially suited for new or junior employees to gain familiarity or new features of business productivity applications. Every course is also learn-at-your-own-pace; this is key to the utility of the website.