A great tool that is easy to navigate with little learning curve
July 08, 2023

A great tool that is easy to navigate with little learning curve

Michael Stegner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Free

Overall Satisfaction with Mailchimp

MailChimp helped me with sending our scheduled emails to our large list of contacts. It kept things simple and organized.
  • Copy/Paste an existing campaing when creating a new email.
  • Manages large amounts of email contacts very well
  • Excellent email analytics that help you understand the effectiveness of your communications.
  • The designing template when creating an email can be tricky
  • Duplicate contacts can be hard to deal with if it gets out of hand.
  • Saves a large amount of time for the team
  • It has helped with our record keeping
  • Emma
Mailchimp is better than Emma because of the customization options within the email body. It is much easier to design eye-catching layouts and create reusable templates that look great.
It takes no time at all to learn how to use it and once you do, it improves your day-to-day work significantly.
In my experience, we only used it for email communications but would be interested in trying out the social media side of things.
The most successful thing we've done is create a consistent schedule of email communications as well as organizing several different lists of contacts.

Do you think Mailchimp delivers good value for the price?

Yes

Are you happy with Mailchimp's feature set?

Yes

Did Mailchimp live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Mailchimp go as expected?

I wasn't involved with the implementation phase

Would you buy Mailchimp again?

Yes

MailChimp was the first mass email marketing software that I used, and even with being new to the type of software, there was very little learning curve. It is very user friendly and self explanatory.

Mailchimp Feature Ratings

WYSIWYG email editor
5
Dynamic content
7
Ability to test dynamic content
8
Landing pages
6
A/B testing
8
Mobile optimization
6
Email deliverability reporting
10
List management
10
Triggered drip sequences
Not Rated
Calendaring
7
Event/webinar marketing
6
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
6
Standard reports
8
API
6
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Third-party software integrations
4