Item: ManageEngine Endpoint Central
Rating: 6
Author: Verified User

Overall Satisfaction with ManageEngine Endpoint Central

Use Cases and Deployment Scope

We utilize it for efficient asset management and inventory tracking, streamlining processes to ensure accuracy and organization. Additionally, it serves as a vital tool for monitoring resources, optimizing operations, and maintaining comprehensive records. This system enhances productivity, minimizes errors, and supports seamless coordination across various departments and functions. We love what all information we can get from it.

Pros and Cons

Pros

Software inventory details
Hardware inventory details
Asset management

Cons

Restart user machine is not allowed with a popup we need to give them a chance by default
Software versions should be consolidated for better insights
Share the usage report of the machine in detail

Return on Investment

Asset inventory
Remote tool for accusing user system
software listing should be done on category

Usability

ManageEngine Endpoint Central is a strong contender for organizations in need of an asset management tool, offering robust features like asset inventory, software inventory, and hardware inventory. However, it falls short when it comes to replacing tools such as a service desk. While its asset management capabilities are impressive, it lacks the functionality required to serve as a complete service desk solution. Therefore, it’s important to assess your specific needs before choosing ManageEngine Endpoint Central, which justifies a moderate rating of 6 if your requirements extend beyond asset management.

Alternatives Considered

Splunk Enterprise, ManageEngine ServiceDesk Plus and Cybereason Managed Detection & Response (MDR)

Key Insights

Do you think ManageEngine Endpoint Central delivers good value for the price?

Yes

Are you happy with ManageEngine Endpoint Central's feature set?

Yes

Did ManageEngine Endpoint Central live up to sales and marketing promises?

Did implementation of ManageEngine Endpoint Central go as expected?

Would you buy ManageEngine Endpoint Central again?

Yes

Other Software Used

Forcepoint Data Loss Prevention, Cybereason Managed Detection & Response (MDR), Rapid7 InsightIDR

Likelihood to Recommend

If an organization seeks an asset management tool with features like asset inventory, software inventory, and hardware inventory, ManageEngine Endpoint Central is a suitable choice. However, if the requirement extends to replacing tools such as a service desk, ManageEngine Endpoint Central may not fulfill this need. While it excels in asset management capabilities, it lacks the functionality to serve as a comprehensive service desk replacement, making it essential to evaluate specific requirements before selection.

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Master Your Inventory with ManageEngine Endpoint Central