Instant on the messaging, runner up on the improvements
November 08, 2023
Instant on the messaging, runner up on the improvements
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Mattermost
We use mattermost for all our internal communications & to collaborate. It's straightforward and easy to use as an instant messenger. We can integrate other tools that we use so that we don't miss out on important notifications. Also, helps us share files instantly instead of always resorting to email. During the pandemic, mattermost helped the team collaborate while working from home just as effectively as we did while at office. Thankfully, the tool also supports various plugins that help automate certain actions.
- Polls - the polls feature on mattermost seems to be perfect
- Text formatting on mattermost is great with a variety of formatting options that also includes code blocks
- Pinning and saving messages that you can come back to later on
- Search functionality needs improvement
- The mobile app needs serious work, extremely buggy and hard to use
- GIFs have been removed, would help if an alternate service could be incorporated
- Improved collaboration between team members while working from home, making the collaboration seamless.
- Announcements to keep the team in the loop & gather feedback
- Asynchronous communication instead of setting up a meeting
Yes, since the tool is open source and can be self hosted, it's helped us improve security by ensuring we store our own data in our own servers.
Do you think Mattermost delivers good value for the price?
Not sure
Are you happy with Mattermost's feature set?
Yes
Did Mattermost live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Mattermost go as expected?
Yes
Would you buy Mattermost again?
Yes