Stellar internal communication and all-in-one task workflows tool!
July 22, 2024

Stellar internal communication and all-in-one task workflows tool!

Sid Iyer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mattermost

We use it as our internal communication tool / main messaging platform. We find it to be a very flexible tool that we can adjust for the specific needs of our organization. We use it for all things communication and basically only use email for outside parties. I think it is so much better than microsoft teams and other tools like that!

Pros

  • Messaging
  • Saving Messages for Later
  • Sharing files

Cons

  • maintentance (since it's open source IT needs to invest more in keeping it in good shape)
  • third party integrations (less features than slack)
  • It's a little less visually polished than big tech platforms
  • Better internal communication
  • Increased focus on what matters most
  • Greater team alignment
It has reduced our risk exposure in that we can store all our communicaitons in our own server which we fully control security for ourselves. I don't work on the source code but I know our IT team likes having full control.
I don't work on this specific area
It is just as good if not better. Can be a superior option depending on the needs of your organization.

Do you think Mattermost delivers good value for the price?

Yes

Are you happy with Mattermost's feature set?

Yes

Did Mattermost live up to sales and marketing promises?

Yes

Did implementation of Mattermost go as expected?

Yes

Would you buy Mattermost again?

Yes

It's really great if you want more control of the tool to abe able to customize it to the needs of your specific organizations. Sometimes off the shelf options don't work for all orgs.

Mattermost Feature Ratings

Task Management
9
Workflow Automation
9
Mobile Access
8
Chat
9
Notifications
9
Discussions
9
Surveys
8
Internal knowledgebase
8

Comments

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