Mattermost is what matters most!
July 31, 2024

Mattermost is what matters most!

Momen Eldyrani | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mattermost

Mattermost is very beneficial when you have departments that collaborate on internal documentation together. There are many features in addition to that but the most important one, for us, is a central hub designed to bring our departments, tools, and information to the rest of the organization. Very useful tool.

Pros

  • Sharing Information
  • Securing Information
  • Coloration on Information

Cons

  • UI is very technical
  • Simple Layouts can be introduced
  • Internal Sharing via Public Link
  • Instant Collaboration Comments
  • ROI increase based on engagement
  • No need for external 3rd app to secure your communication
Mattermost has allowed for the easy contribution to a peers code, by passing the hassle of using Github and all the security risks of Github. Management of Mattermost is very simple to monitor, along with reading the logs to identify any potential risks of external threats which is very likely compared to alternate vendors!
The team at Mattermost is equipped with the personnel to easily assist in getting you and your organization integrated to almost any 3rd party tool for your organization. There are many different tools and applications to integrate with and Mattermost has knowledgeable people that have experience with a plethora of tools.
In comparison to Slack, where Slack is strictly for internal communication, Mattermost actually has the format to display and not alter source code. Google Chat is also even more limited in comparison to Slack and Mattermost. If you collaborate on code every single day, then Mattermost makes the most sense and it is also very secure.

Do you think Mattermost delivers good value for the price?

Yes

Are you happy with Mattermost's feature set?

Yes

Did Mattermost live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Mattermost go as expected?

Yes

Would you buy Mattermost again?

Yes

Mattermost is all dependent on what type of organization you are apart of. Yes it is good for internal documentation and collaboration, however, if you do not rely on a space to collaborate on then this might not be a tool you acquire however if you have multiple departments collaborating on information, then it is worth exploring.

Mattermost Feature Ratings

Project Management
3.3
Task Management
2
Workflow Automation
2
Mobile Access
6
Communication
8.4
Chat
9
Notifications
9
Discussions
9
Surveys
6
Internal knowledgebase
9
File Sharing & Management ()
Not Rated

Comments

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