April 12, 2021


Chris Hein | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Software Version

Microsoft Office (Installed)

Overall Satisfaction with Microsoft 365 (formerly Office 365)

[Microsoft 365 (formerly Office 365)] is being used by our entire organization. It alleviates us worrying about backups, upgrades, and maintenance.
  • It provides consistent updates
  • It provides a lot of tools in 1 bundle
  • Microsoft 365 makes adding new users easy.
  • Uptime is an issue. There have been multiple outages
  • It is hard to get features added
  • The amount of updates and changes is overwhelming to keep up with
  • Downtime has hurt our ROI
  • Mobile apps are great
  • Constant updates are nice

Do you think Microsoft 365 delivers good value for the price?


Are you happy with Microsoft 365's feature set?


Did Microsoft 365 live up to sales and marketing promises?


Did implementation of Microsoft 365 go as expected?


Would you buy Microsoft 365 again?


[Microsoft 365 (formerly Office 365)] is great if you are already using Microsoft Office and Exchange want to have the cloud versions.