Overall Satisfaction with Microsoft 365 (formerly Office 365)
[Microsoft 365 (formerly Office 365)] is being used by our entire organization. It alleviates us worrying about backups, upgrades, and maintenance.
- It provides consistent updates
- It provides a lot of tools in 1 bundle
- Microsoft 365 makes adding new users easy.
- Uptime is an issue. There have been multiple outages
- It is hard to get features added
- The amount of updates and changes is overwhelming to keep up with
- Outlook
- Excel
- Teams
- Downtime has hurt our ROI
- Mobile apps are great
- Constant updates are nice
Do you think Microsoft 365 delivers good value for the price?
Yes
Are you happy with Microsoft 365's feature set?
Yes
Did Microsoft 365 live up to sales and marketing promises?
Yes
Did implementation of Microsoft 365 go as expected?
Yes
Would you buy Microsoft 365 again?
Yes