Solid Platform for Business Workflows
April 12, 2022

Solid Platform for Business Workflows

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Other

Modules Used

  • AI Builder
  • Unattended RPA add-on

Overall Satisfaction with Microsoft Power Automate (formerly Microsoft Flow)

1) Automate and implement several workflows spanning multiple business needs in sales, supply chain, finance, procurement, HR 2) Linked together with RPA tool to implement specific apps to reduce manual, repetitive work in business operations in sales, procurement 3) Created an employee portal as a central access point for all employees for all kind of workflows and related apps that an employee needs to access based on their profile. This has solved several productivity issues as before employees used to access multiple platforms to perform their daily work. This is a useful productivity enhancer.
  • Quite a plug and play approach - very fast to build and automate workflows.
  • Configurable workflow
  • Alerts, notifications and real time monitoring
  • Rules based
  • Only 250 actions per workflow is limiting for complex workflows.
  • Forms customization is not possible - need to combine with Power Apps.
  • Difficult to implement very complex business scenarios.
  • Can be sometimes limiting when implementing integrations / data access to other non Microsoft platforms/systems. This needs attention as its a major issue sometimes.
  • Workflows with complex logic are difficult to implement and may require look at additional and more advanced workflow platforms which challenges the investment in Power Automate.
  • Rule based and configurable workflows
  • Combined with Power Apps to have an Employee experience portal
  • Combined with RPA tools for specific tasks to automate them
  • Simple workflows for sales, procurement, finance are well appreciated
  • Very positive impact as a single place or entry point for employees for various workflows
  • End User efficiency and productivity gains
  • Overall aligned with our Microsoft strategy
  • Citizen developers are able to build small workflow solutions very rapidly that is very efficient and has high cost and efficiency gains by cutting down long running manual tasks.
Quite competing products but since we had a Microsoft strategy, Power Automate was the preferred choice. Simple workflows that can also be built by citizen developers or end users in business has been one of the most important points in favour of Microsoft Power Automate. Also, employee portal has been well appreciated by the business.

Do you think Microsoft Power Automate delivers good value for the price?

Yes

Are you happy with Microsoft Power Automate's feature set?

Yes

Did Microsoft Power Automate live up to sales and marketing promises?

Yes

Did implementation of Microsoft Power Automate go as expected?

Yes

Would you buy Microsoft Power Automate again?

Yes

Well suited
1) Sequential workflows
2) Typical approval workflows in organizations in Sales, HR, Procurement etc...
3) Automation with RPA tools for repetitive manual tasks enhances and opens more possibilities for automation
Situations that are poorly suited are which required more complex Workflows or Business flows and integrations to Non Microsoft systems.