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Microsoft Power Automate - Revolutionary Process Automation Tool
October 07, 2023

Microsoft Power Automate - Revolutionary Process Automation Tool

Umesh Kataria | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller

Software Version

Other

Modules Used

  • AI Builder
  • Unattended RPA add-on

Overall Satisfaction with Microsoft Power Automate

I use Microsoft Power Automate to automate the repetitive tasks which has low to moderate complexity but high in volume. I basically use Parent child bot methods to run concurrent processes. Business problems in which we have used Power automate are fetching data from the upline environment, processing it and then emailing it to the concerned departments. Another use case was to read content from the different documents (pdf, word) and using it to type into the client’s ERP system. We used Microsoft Power Automate’s AI builder feature to extract the content. In some use cases the ERP connector was not available so we managed to create custom connectors and able to push and pull data from clients proprietary systems.
  • AI Builder for intelligent Automation
  • So many connectors for popular applications to have a seamless data transfer and easy integration
  • Great connectivity and support for Microsoft office 365 applications
  • Extremely easy to use and doesn’t require much technical knowledge
  • Works well only with sequential processes
  • Can’t change permission on SharePoint item without using a third party connector
  • Allows only 250 actions in a single flow
  • Maximum time allowed for a flow to be triggered is just 15 mins
  • Prebuilt connectors
  • Custom connectors
  • Quick and easy implementation for simpler tasks
  • Packaged with Microsoft office 365
  • Helped in automating tasks with speed and agility
  • Saved a lot of time in curating content and sending emails.
  • Data extraction from semi structured documents helped in various process Automation tasks
  • Its been difficult earlier to run bots in a queue format for concurrent processes but with recent developments of the tool has made it easier
Migration from existing Automation Anywhere workflows to Microsoft flows was slightly difficult because of the lack of concurrent processing of the tool however with Parent child bot methods, things become better. Also implementing the intelligent Automation was much better and easier through Power Automate’s AI builder and was cost effective too vis-a-vis tools like Abby
Power Virtual Agent’s seamless integration with the Power automate tools has made it easier for the automations which involves user interaction. Now to trigger a flow the conversational AI capabilities through PVA has made it future ready and with the advent of Gen AI this is going to get even better with more humanly responses.
First of all it comes packaged with Microsoft office 365 and very cost effective for Citizen developers with limited free and very less licensing cost. Though it gets complex when the complexity of the tasks increases. Conversational AI capabilities are missing in the competition specially in the BPM tools like Appian.

Do you think Microsoft Power Automate delivers good value for the price?

Yes

Are you happy with Microsoft Power Automate's feature set?

Yes

Did Microsoft Power Automate live up to sales and marketing promises?

Yes

Did implementation of Microsoft Power Automate go as expected?

Yes

Would you buy Microsoft Power Automate again?

Yes

It is well suited for a seamless integrations between apps, whereas it struggles when the workflow becomes complex. It can easily be learned for simpler tasks but require deep regular expressions knowledge for complex tasks. However with the advent of GenAi and AutoPilot in Power platform . Learning curve for these complex regular expressions will reduce greatly. Licensing part is also very confusing. Forms customisation not possible and hence you need Power apps for the same which again increases the license cost.