Teams is an amazing productivity tool, but not for everyone.
Updated September 10, 2021

Teams is an amazing productivity tool, but not for everyone.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

Teams is being used across the organization and every user has access to it. It is currently optional to use it and not the main form of communication across the organization as we still use Skype. Running two collaboration platforms made it more difficult to get users up to speed and adoption to the levels we wanted. I recommend that if you're a leader in your organization and making the decision to get Teams, make sure you implement it at the same time as removing Skype or other communication platforms.
  • Chat and group chats are so smooth and easy to use. you can also share files, links, gifs and stickers in the conversation.
  • Channels help split the work into multiple sections which will allow members to chat in the correct section about specific topics. You can also share folders in each of the channels.
  • There are a lot of connections you can add to Teams or to specific teams you create that help increase productivity.
  • I don't find the user interface very friendly. Text/font isn't great and colors are just not the best.
  • So hard to navigate between channels sometimes and if you leave a channel it doesn't and come back to it, it doesn't land at the same place you were at.
  • It has a great ROI if you use it right. Make sure you have the right rollout plan.
  • Also, you will see more benefit if Teams is your main communication platform. Don't try to use both Skype and Teams. Too much work and users will get confused.
Teams is better and better every day. I still don't think it's to Slack's level but it still has so many great features, especially if you're an existing Office/outlook user. It integrates well with Office 365 applications and also other 3rd party apps.
If everyone on your team is located in the same office, then there's no need to pay for Teams. You can use the free version or use Slack. However, if your team is in the field, and already have some sort of Microsoft 365 license, then start using Teams. You're already paying for it and it'll help connect teams better. Also, use the connectors because they help and understand how to use the coauthoring features using Office Online.