The essential communication and collaboration tool
March 20, 2019

The essential communication and collaboration tool

Douglas Lima | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

Teams is helping to share content with team members across the organization and is centralizing the information discussed in one place. I'd dare to say it replaces email and simplifies the communication process, especially for project discussions.

Pros

  • Teams is more friendly and goes beyond a simple messaging tool by allowing group creations that direct all messages to the cloud like a discussion forum. This helps the team to be organized.
  • The 'chat' window can be customized by adding some add-ins. One thing in particular that I love is the Freehand by InVision that works like an interactive drawing board.

Cons

  • The only thing I really dislike is regarding notifications. I can set up to receive banner notifications, but it's not like Skype for Business which sends only the first notification and then stops and blinks the icon only in the task bar.
  • Banner for all messages is really bad when you don't want other people around to see a preview of all messages that are being sent to you.
  • Speeds up the communication inside the organization.
  • Assertiveness in communication when elevating the experience using whiteboards and screen sharing.
  • Ultimately, it all ends in gains of productivity.
Microsoft Teams is a replacement for Skype for Business which will soon no longer be supported. Furthermore, Teams present new features for online collaboration.
Teams is good for group discussions, online meetings and everything else that Skype is able to do. It is less appropriate when talking about sensitive information with someone if your notifications are set to display a banner for every message.

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