Communicate with Teams
March 20, 2019

Communicate with Teams

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

Microsoft Teams has been used across the entire organization to create working departmental groups or ad-hoc working groups of people who need to collaborate together frequently. Teams allows groups to have various communication channels and easy integration with other outside resources in a common shared environment that is accessible to all team members on desktop and mobile devices.
  • Teams allows users to create topic-specific channels to help focus communication on specific projects or tasks.
  • Teams has the ability to integrate with a variety of built-in tools like file storage and wiki pages to enhance collaborative efforts.
  • Teams provides the capability of direct messaging specific individuals outside of a particular team structure.
  • The majority of Teams add-ons are from the Microsoft ecosystem. It would be helpful to expand the number of third-party integration options within Teams.
  • It is difficult to rearrange and manage channels in Teams. You have some basic functionality for marking favorite channels that you want to follow, but it is easy to miss important messages in other channels unless you follow those as well.
  • I would love to see Teams accessible via other platforms using the LTI (learning tools interoperability) standard. Currently, Teams does not integrate with any learning management systems or other LTI-compatible systems despite several other products in the Microsoft ecosystem providing that ability.
  • Teams has enabled easy group collaboration and communication.
Slack was a great front-runner in this space, but Microsoft Team's integrations with our existing infrastructure and authentication systems made it a clear winner. Teams also has threaded communications while Slack is just a running list of comments and topics in the conversation can be easily lost or confused with Slack.
Teams is great at allowing members of a Team working on a variety of projects to create project-specific channels. Each of those channels contains all the communication, wiki pages, files, etc. related specifically to that project. Sunsetting project channels, however, is difficult and there is no way to include a team member in certain channels while excluding them from other channels.