O365 and Teams in mid to large enterprises
October 09, 2020

O365 and Teams in mid to large enterprises

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

We evaluated and selected, trained, and rolled out Microsoft Teams as the corporate-wide collaboration platform. It is used by teams and departments for chat, audio and video conferencing, scheduled and ad-hoc meetings with colleagues, customers, and colleagues, globally. We were somewhat lucky as we rolled out the platform prior to the 2020 pandemic. MS Teams has helped us to be as productive remotely as we were in the office.

Pros

  • Real-time collaboration on documents and files.
  • Ability to include others (non-Microsoft Teams users).
  • Ease of ad-hoc as well as schedule multimedia conferencing.
  • Integration with O365 and other applications.
  • Speed of development and responsiveness to market needs.
  • High service availability and HD quality video and audio conferencing.
  • Global availability of the services.

Cons

  • Direct conferencing with SIP and H.323 rooms such as WebEx. Although with recent announcements, sounds like both vendors are already on their way.
  • More integration with 3rd. party applications; e.g., Salesforce.
  • Pricing on their E3 and E5 bundles.
  • Has proven its value during 2020 pandemic.
Easy to use, flexible product with many options, fairly extensive documentation, and great support.
Excellent stand-alone product. However, outstanding as a part of O365 suite. Unlike other products we have looked at, O365 (and Teams) are more mature than the competition.

Do you think Microsoft Teams delivers good value for the price?

Not sure

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

I have used it in a corporate environment, and know of those who have used the free version of Teams for personal and educational environments. It simply works.

Microsoft Teams Feature Ratings

Project Management
8.7
Task Management
9
Gantt Charts
9
Scheduling
9
Workflow Automation
9
Mobile Access
9
Search
8
Visual planning tools
8
Communication
9.6
Chat
10
Notifications
10
Discussions
10
Surveys
8
Internal knowledgebase
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
10
File Sharing & Management
10.0
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
10
Integrates with Google Drive
Not Rated
Device sync
10

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