Microsoft Teams is not what is seems
June 25, 2021

Microsoft Teams is not what is seems

Anonymous | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

Microsoft products are used by the university. All departments, staff and students receive a Microsoft subscription including a subscription to Microsoft Teams. It is used for remote working, distance, and online learning and is the default work collaboration tool since lockdowns have been imposed.
  • The integration with O365 and other office tools is a plus
  • There is seamless integration with other Microsoft products
  • The app does not work well with apple products at all.
  • The desktop application does not compete with other remote working platforms.
  • The screen-share is the most inconvenient. While presenting you cannot share a single tab/window, you are forced to share your entire screen. There is a privacy concern.
  • While presenting on behalf of a colleague, you will have to stop the presentation, mute/unmute then return to the presentation which is disruptive and unprofessional especially when recording.
  • The members of the organisation assume guests have the capabilities they have, which guests do not. Microsoft Teams does not work as a social media platform and the guest feature should be abandoned entirely because it is most frustrating for guests.
  • Guests invited to Microsoft Teams meetings cannot view multiple video cams while using a browser with a VPN service.
  • The activity/meeting feedback window in the app itself is chaotic and can be better organised. I recommend data logs that can be pulled when needed.
  • Meetings
  • Document collaboration
  • Cloud storage feature
  • The organisation's partnertship with Microsoft limits departments to Microsoft products
Slack is customisable. Any additional features can be added but the basic communication tools are available. The features are well organised and not all communication is public.

Do you think Microsoft Teams delivers good value for the price?

No

Are you happy with Microsoft Teams's feature set?

No

Did Microsoft Teams live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft Teams again?

No

Microsoft Teams is well suited for closed organisations and department meetings. It is not suited for guests, or recording intended for other social media platforms. It works well with Windows, not great with iOS.

Microsoft Teams Feature Ratings

Task Management
5
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Mobile Access
1
Search
5
Visual planning tools
Not Rated
Chat
2
Notifications
5
Discussions
5
Surveys
5
Internal knowledgebase
5
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
10
Versioning
5
Video files
10
Audio files
10
Document collaboration
10
Access control
10
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated