The best video chat program for scheduling, inviting as long as your team is included
June 29, 2021

The best video chat program for scheduling, inviting as long as your team is included

Hans Meyer | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

We used Microsoft Teams almost exclusively to teach classes during the pandemic. We also continue to use it for faculty and training meetings as we are just getting back to campus. I anticipate we will continue to use it for meetings because we have some faculty who are not in our college town. I also hope the administration continues to use it for training because I don't want to have to go to another all-day training meeting with a rubber chicken lunch.
  • Scheduling - it's easy to integrate your meetings in Outlook
  • Invitations - Since everyone in our organization is on Outlook, it's really easy to invite someone to a meeting and make sure it appears on their calendar
  • Chat room / file sharing - it's easy to add files and links to the chatroom
  • The Chat Room - sometimes it's hard to find. The room sometimes seems disconnected from the meeting you are in. I like that it archives them, but it can be hard to find things in an archived chat room.
  • Cameras / Microphones - I wish it was more flexible in the kinds of cameras you can use. I'd love it you could include multiple cameras or to include video overlays more easily.
  • Scheduling outside your organization - Yes, I know you can just email someone to add them, but it doesn't work with Outlook and sometimes, the meeting doesn't get added to their calendar.
  • Meetings
  • Scheduling
  • Integration with Outlook
  • WIthout it, I don't think we would have been able to teach classes
  • It also made organizing students and faculty easy.
  • I hope that it was included as part of our Microsoft package, so I think it was cost effective.
  • It was not great at bringing in people outside the organization who didn't have Microsoft Teams.
I've used Zoom a lot personally and at my church. It does some things, such as breakout rooms and invitiations, much better. However, it's not good at integrating with calendars, so for that, I like Microsoft Teams better.
I've also used Skype a lot, but I don't use it any longer now that Microsoft Teams and Zoom exist. I know Microsoft bought Skype, so I wonder if they don't support it anymore because they focus on Microsoft Teams. I wish Microsoft Teams integrated better with streaming software such as OBS or made the webinar format more accessible. I'd also like to be able to use it to switch between different cameras, audio sources and perspectives.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

Microsoft Teams is overall a good chat program. It's well suited to small meetings and chats, especially within your organization. I really like the scheduling functions and how easy it is to invite someone.
However, we used it for classes and it could be kind of a pain in the neck. Like other chat programs, it doesn't do interactivity well. It's tough to get people involved in a chat. I also wish I could do more with my presentations. As this is a Microsoft program, you'd think it would integrate with PowerPoint better, but it doesn't. I also can't understand why I can't play the sound on a video I'm sharing with my Mac.

Microsoft Teams Feature Ratings

Task Management
6
Scheduling
8
Workflow Automation
4
Mobile Access
5
Search
2
Visual planning tools
5
Chat
8
Notifications
9
Discussions
7
Surveys
2
Internal knowledgebase
3
Integrates with Outlook
10
Video files
4
Audio files
6
Document collaboration
8
Access control
7
Advanced security features
3
Integrates with Google Drive
2
Device sync
4