Microsoft Teams - A solution that suits those who have it, but it's not all that you'd expect.
November 05, 2021

Microsoft Teams - A solution that suits those who have it, but it's not all that you'd expect.

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

We use Microsoft teams as a means to exchange on projects with partners, mostly on a day to day basis. The Meetings feature is what we use the most for groups of 4 to 6 on average. Its great to interact with voice and video directly form the app on a mobile or laptop, or through a web browser when i am using a desk PC at one of our branches.
  • scheduling meetings
  • exchanging ideas on projects
  • video calls
  • connecting to meetings from mobile devices
  • call back feature when driving
  • lack of flexibility on screen layouts
  • Platform Agnostic
  • Microsoft look and feel - easy
  • integrated to O365
  • a platform for video meetings for everyone
  • keeping track of projects with outside parners
  • having to master multiple platforms internally is challenging
we actually use both Webex and Microsoft teams. Internally, we mostly work with Webex, but we have multiple clients with which we need to exchange on a project basis, and they use Teams . Therefore we leverage our business licensing with Microsoft and enabled Teams for our users. It works pretty well for Video meetings as well as Grop Chats and file sharing. Where it may fall a bit short versus Webex, is on the features and innovation.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

No

Did Microsoft Teams live up to sales and marketing promises?

No

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

No

Webex App, MS SharePoint, Microsoft 365 (formerly Office 365)
MS Teams, works relatively well and provides , on paper, a seamless integration to other Microsoft products. Overall, it is not always easy to connect especially when there are some sync issues with Active Directory, or when a user needs to login with different credentials. For example, we use other solutions in our company that provides an easier path to connecting to meetings. That being said, it a widely available to most if not all our clients and partners, and that makes it a powerful tool when reaching people and staying in contact for business.

Microsoft Teams Feature Ratings

Task Management
Not Rated
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
Not Rated
Mobile Access
Not Rated
Search
Not Rated
Visual planning tools
Not Rated
Chat
8
Notifications
7
Discussions
7
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
9
Versioning
8
Video files
7
Audio files
7
Document collaboration
7
Access control
Not Rated
Advanced security features
Not Rated
Integrates with Google Drive
Not Rated
Device sync
Not Rated