Teams, the way communication should happen.
November 17, 2021

Teams, the way communication should happen.

Benjamin Young | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

At the City of New Braunfels we [use] Microsoft 365 with Teams. Teams is used by everyone at the City of New Braunfels. Teams address the need for communication through one on one or team messaging. Teams also leverages most of the Microsoft 365 applications. When you create a new Team it in turn will create a sharepoint site for that team. It also has the ability to mail enable the team and use it [as] a distribution list.
  • Communication between individuals and teams with in departments
  • Collaboration utilizing Microsoft 365 applications
  • Video conferencing with screen sharing
  • Management configuration
  • Adding and removing members from the admin console can be cumbersome
  • Application integration
  • Video conferencing with screen sharing
  • Secured communication
  • For our overall business, it has allowed us to communicate and manage projects without having to pull people into a conference room.
  • From a support perspective, the video call and screen share give us the ability to assist users without having to purchase cumbersome and expensive RDP applications.
  • The most negative impact is people don't walk around and talk to each other lol.
I prefer Teams over Slack, mostly because of the application integration through Microsoft 365. Having the ability to use applications like Sharepoint, One Drive, Email, and OneNote from within Teams makes its usability better than Slack.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

I wasn't involved with the implementation phase

Would you buy Microsoft Teams again?

Yes

Teams is well suited for internal communication and collaboration. Since it integrates with sharepoint, One Drive, and Email it makes communication and file sharing between individuals and teams simple. It has the ability to allow connection with out-of-domain users but I am still a little reserved to give access to outside users.

Microsoft Teams Feature Ratings

Task Management
9
Gantt Charts
9
Scheduling
10
Workflow Automation
8
Mobile Access
10
Search
10
Visual planning tools
9
Chat
10
Notifications
10
Discussions
10
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with GoToMeeting
Not Rated
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
10
Versioning
10
Video files
10
Audio files
10
Document collaboration
10
Access control
8
Advanced security features
9
Integrates with Google Drive
Not Rated
Device sync
10