Best Communication Tool!
July 08, 2024

Best Communication Tool!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

I use Teams to interact with my team members daily. Teams is majorly used in our organization to conduct meetings for townhalls, meeting rooms are also used by specific groups.
I use Teams to contact employees to help them with their technical problems over chat or call or a screen share.

Pros

  • Integration of Teams meeting via Outlook/Outlook Calendar.
  • Integration of chat bots, company website, One Drive and other essential apps.
  • Chats, calls, meeting...etc are the strong suites of Teams
  • Sharing a file be it online link of sharepoint or a on device file, it does it without any hickups.

Cons

  • It works well when it does, but if it starts to stutter it gets worse.
  • Improve the integration of Teams meetings via Outlook, Outlook keeps disabling the teams meeting addin due to heavy work load, keep the app minimal to avoid heavy usage errors.
  • We moved to the new teams but that is also slow, smoothness has increased but keeps getting slow over time.
  • All the employees in our organization use Teams and without it the work gets difficult
  • Teams is a must for us to communicate.
Well there are multiple tools to use but Teams is most reliable and secure as it is from Microsoft.
One of the best tools I have ever used and I will continue to use it.
So Microsoft Teams is a 10/10 product putting those slow stuttering issues aside.
I love using this appication.
We are in the Microsoft Eco-system, so Teams integrates well with our other tools.
We also integrated our company website and IT website to contact me or our IT team.
Without a second doubt, Teams is the application we choose among others and we will continue to use Teams as our daily driver for chats, calls and meetings.

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

I can get on a screen with my coworkers to help them with their issues.
I can contact an employee and help them over screen share with their technical issues as I am an IT analyst.
Teams has to integrate elevated access like remote support tools where we should be able to take full elevated access of the employee screen for any admin related tasks.

Microsoft Teams Feature Ratings

Project Management
9.3
Task Management
9
Scheduling
9
Workflow Automation
Not Rated
Mobile Access
10
Search
9
Communication
10.0
Chat
10
Notifications
10
Discussions
10
Surveys
10
File Sharing & Management
9.0
Versioning
9
Video files
9
Audio files
9
Document collaboration
9
Access control
9
Advanced security features
8
Device sync
10

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