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Teams - Not a perfect solution, but still the best choice going!
December 20, 2021

Teams - Not a perfect solution, but still the best choice going!

John Luton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Teams

We used MS Teams for all of our team meetings as well as organizational meetings. We used MS Teams for communication and training. We found Teams to be an excellent way to stay on track with individual and group projects. It was also a reliable means of checking in with team members and supervisors. All of MS Teams' features were used in our professional development sessions as well.
  • Facilitates intra- and inter-team communication.
  • Provides an easy-to-use feature for documenting meetings and proceedings
  • Provides an excellent chat feature for off-line and sidebar communication
  • Enables users to share their screens easily with other participants
  • Provides a format for document storage, meeting minutes, etc.
  • Hierarchy of files are a bit confusing to users.
  • Adding participants outside of an organization can be challenging.
  • Requires very stable Internet connection.
  • Helps boost employee morale, especially when decentralized
  • Facilitates project management
  • Increases productivity

Do you think Microsoft Teams delivers good value for the price?

Yes

Are you happy with Microsoft Teams's feature set?

Yes

Did Microsoft Teams live up to sales and marketing promises?

Yes

Did implementation of Microsoft Teams go as expected?

Yes

Would you buy Microsoft Teams again?

Yes

Teams are a great way to stay in contact with your workgroup, especially if you have a reliable Internet connection. It's also best used when all participants are members of the same organization. Expect a lot of dropped connections if the signal is not consistently strong. In cases like this, it is possible to continue audio communication by turning off video. Also, if you have a lot of participants who are not members of your organization, adding them can be a real challenge.

Microsoft Teams Feature Ratings

Project Management
8.8
Task Management
9
Gantt Charts
9
Scheduling
9
Workflow Automation
9
Mobile Access
9
Search
Not Rated
Visual planning tools
8
Communication
8.5
Chat
9
Notifications
9
Discussions
9
Surveys
Not Rated
Internal knowledgebase
Not Rated
Integrates with Outlook
7
File Sharing & Management
7.4
Versioning
7
Video files
7
Audio files
7
Document collaboration
8
Access control
7
Advanced security features
8
Device sync
8

Using Microsoft Teams

Evaluating Microsoft Teams and Competitors

Teams is generally better and has a more professional "feel" than Skype, Google Meet, or Zoom.
With Teams, access control is less easily managed than with Skype, Google Meet, or Zoom.
Teams has better internal security than Zoom. I have never been "bombed" on Teams, whereas this has happened quite a bit with Zoom.