Mimecast remains the gold standard of email edge filtering.
January 14, 2020

Mimecast remains the gold standard of email edge filtering.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Mimecast Secure Email Gateway

We use Mimecast as our mail delivery point for the entire organization. Both incoming and outgoing mail is filtered and scanned through the service. It addresses the serious issue of malicious emails entering our environment. We find that it is a much more effective solution than what it replaced, which was a third party adaptation of spam assassin.

  • Sandbox filtering of mail attachments is great, and we are alerted to caught items.
  • Greymail tagging is useful to some employees.
  • There have been issues of downtime or slow delivery, but we have not lost any mail.
  • The initial setup is a bit counter-intuitive.
  • We find that users now spend next to no time messing with spam.
  • Periodic user interactions on emailed links keeps awareness high.
We selected Mimecast mainly based on their reputation. We also demoed SpamTitan and Proofpoint but found that each did not have all of the features we wanted. All three were improvements to our old solution, which was based on SpamAssasin. Do note that Proofpoint has different products with very different prices and pedigrees. We went into the demo expecting one product and being recommended another.
We are able to get a person on the phone quickly and can submit tickets online. The support reps are knowledgeable and are able to access our instance remotely. I do wish that outages and issues were communicated more quickly, however. Occasionally I will find out from a user that they are unable to access their portal.

Do you think Mimecast Advanced Email Security delivers good value for the price?

Yes

Are you happy with Mimecast Advanced Email Security's feature set?

Yes

Did Mimecast Advanced Email Security live up to sales and marketing promises?

Yes

Did implementation of Mimecast Advanced Email Security go as expected?

Yes

Would you buy Mimecast Advanced Email Security again?

Yes

If you host your own mail you really do need a solution such as this. Keeping malicious actors out of your user mailboxes is a high priority with current threat vectors. Mimecast is always highly recommended to this purpose. It may be less needed if you are on GSuite and make use of Google's filtering.

Mimecast Advanced Email Security Feature Ratings

Anti-malware
10
Customizability
6
Data Loss Protection
8
Threat Detection
10
Sandboxing
10
End-to-End Encryption
Not Rated
Management Tools
7