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A non-power user's view of Miro
September 03, 2021

A non-power user's view of Miro

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We primarily use it for PI Planning events for R&D as a whole. However, I know we have some power users (not me) who use it for more. The R&D group tends to use it as a way for different teams to see what other teams are planning to work on and to allow for collaboration as needed.
  • Allows a lot of people to interact at the same time.
  • Makes creating and modifying objects simple and fast.
  • Offers nice functionality that strikes you as thoughtful once you see it.
  • Miro isn't intuitive (but it's certainly not the worst offender I've seen in this area).
  • Working a lot between different boards can be messy.
  • Miro could offer more options on the types of things that could be default items to place on the boards.
  • The biggest positive for us is in the collaboration and between-team transparency.
  • Miro doesn't address a specific business objective, but it does give us a tool that makes part of our development process flow better.
  • Some people dislike it because it's yet one more tool they have to use, but I'm fairly certain there is just development tool overload at this point and that isn't directed specifically at Miro.
This is an odd situation. I do have issues with the lack of intuitiveness in certain areas of Miro; however, I have no real better ideas on how to fix it or improve in those areas. Overall, as a semi-regular user, I like the software overall because I don't have to really dig very deep in the way that I use it. I'm happy leaving it to the power users to use it and discover new things that they pass on to the rest of us.
Miro isn't really an integrated tool for us. It's part of a process, but we use it in its own little bubble and it has very little interaction with what we do outside of it. It does fine from an integration standpoint considering how little we ask of it. I'm unsure how we'd grow it in that area just yet.
It's certainly been helpful, but time zones are our real enemy. There have been notes about it among us during the pandemic (since everyone is remote) and the fact that it scales well with so many of us on at once simultaneously is definitely appreciated. But really the availability of folks is our biggest enemy because our teammates are on the other side of the world.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

I've not really used anything at all like Miro. It's very unique from my perspective.
Rally Software (formerly CA Agile Central), PyCharm, Microsoft Teams, Zoom
Miro is at its absolute best as a tool for multiple (or many) people to collaborate on something creative. I've seen some people use boards just for themselves to work on problems and, while that seems useful for them, I've not had success making that conversion for myself. If you need to get a lot of people on the same page, this is a good product to do it.