Easy, dynamic and online ... Design with Miro!
Overall Satisfaction with Miro
From the Contingency Passenger Care (CPC) operations team, we had the challenge of leading workshops to transform our internal processes as a support area with our teams in Chile and Brazil. In addition, we had the challenge of redesigning the customer's journey in irregular experience, conducting distance workshops with different areas of the company, to ensure a fairer, empathetic, transparent, and simple experience for our passengers.
Pros
- During the pandemic, we were able to create and design in an entertaining, collaborative, remote, and real-time way.
- Is a tool to create as a team in a few minutes, efficiently and dynamically. You can take the time of activities to limit work dynamics.
- Frameworks for brainstorming, thinking outside the box, prioritizing initiatives, identifying impact and feasibility, etc., it has many pre-defined frameworks!
- It's very intuitive for all users who use Miro for the first time, it's very easy to get started!
Cons
- Be able to create more than one post it at a time from the toolbox
- It's difficult to lock and unlock some shapes after having designed the frame and entered some post-its to start the dynamics and prevent other users from moving the elements
- Be able to replicate the frame without post-it automatically
- Design a robust roadmap to improve the experience of our clients validated by all areas in a short time.
- Improved productivity.
In a multinational company, where all teams work in different countries, Miro facilitates collaborative work. During the pandemic, we had to reinvent our processes, transform the way we work, and Miro helped us design that roadmap.
Do you think Miro delivers good value for the price?
Yes
Are you happy with Miro's feature set?
Yes
Did Miro live up to sales and marketing promises?
Yes
Did implementation of Miro go as expected?
Yes
Would you buy Miro again?
Yes
- MURAL (formerly Mural.ly)
Different templates available, performance, and design.
Comments
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