An idea of how Miro changed our way to prepare meetings
October 27, 2021

An idea of how Miro changed our way to prepare meetings

Beatrice Costantino | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

My company uses Miro as a virtual board to create and coordinate sessions of design thinking with external customers. The whole organization has access to this tool, but a small number of resources use it daily. This team of advisors creates boards online to support meetings, ideas development, content strategy preparation sessions, and, rarely, as a tool to manage internal projects and resources. We use Miro to achieve new ideas and to find a friendly way to collect information during meetings.

Pros

  • Creation of disruptive and beautiful frames.
  • Voting of ideas.
  • Collection of ideas and impression.

Cons

  • Organization of the boards.
  • Prebuilt templates.
  • Zoom features.
  • Meeting are easier and productive with Miro boards.
  • Less activities time consuming (e.g. re-write post it on excel or word).
  • Increase productivity and collaboration in real time.
Easy to implement (like an online SaaS, it's really easy to implement and use). Intuitive tool for internal or external resources (to use it as a basic end-user, you need more or less 20 minutes of training to understand how to move in the whiteboard and how to insert objects). Lack of training materials in the help support page for moderators. For some features, we had to try them directly because the explanation was not enough.
We decided to use Miro as an external portal, so we didn't integrate the tool with other internal systems. Using Miro online, we only need a mail/login and we can work directly.
The tool helps us with our activities with external customers daily. We can collaborate in real-time, even if we are in a different location. Thanks to the features in Miro, we can collaborate without editing together the same objects, furthermore, we can use Miro on different devices and be always up to date with news.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

  • MURAL (formerly Mural.ly)
Price and pricing policies in respect of other tools. The pricing policies were more interesting for our number of licensed users (a small group that has to coordinate multiple external guests). Features in detail; the number of integration with other tools is quite interesting and the type of integration reflected most of the management tools we normally use. Usability discussing with our customers. They told us that Miro is extremely friendly and intuitive. We tried using Miro in various workshops successfully.
Trello, Microsoft 365 (formerly Office 365), Slack
Well Suited:
  • Present meetings and collect ideas
  • Voting with users during ideas development sessions.
  • Enhance creativity in collaboration with your customers and/or team members.
Room for Improvement:
  • Organizing boards divided by customer, companies, projects. In my experience, it is difficult to separate completely projects or different customers' boards.
  • Tag and research of boards; for example, tags based on the process phase in which we are (boards for ideas development, boards for project implementation, etc.)
  • Draw tools on the board.

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