Miro for UXR
October 28, 2021

Miro for UXR

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I am a UX Researcher and I use it in research with users, e.g., for discovery, design sessions, and focus groups. Our previous UX architect would use it for creating workflows while working with stakeholders online. Overall, I think of Miro as an online whiteboard with extra fun features.
  • Collaborating with team.
  • Visually pleasing designs.
  • Fast response - everyone sees your board at the same time with no delays.
  • Awesome templates.
  • Security blockers: many of my users can't access Miro due to the security requirements within their org.
  • The sharing is not clear: I provide a link to the board for guest editing, and some people can edit, and others are in view only.
  • Not clear on the account pricing and sharing - can I just share the board with anyone without paying for extra seats?
  • Reduced costs of collaboration.
  • Reduced time spent on the project.
I would like to see a bigger buy-in from managers across our org. to use Miro.
I don't integrate it with anything. We have pretty strict security protocols that wouldn't allow integration if it was offered.
Definitely! For many employees who have never been able to do whiteboarding remotely, Miro became a magic tool.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?


Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?


  • MURAL (formerly Mural.ly)
Design-wise, I prefer Miro. The only reason I would go with Mural ever would be the clarity around sharing the board.
I am not involved in strategic planning within teams, but I think it's a perfect tool for such situations. For example, road mapping, retros, design sessions.