Miro is the one-stop shop for collaborative work and visual resources
October 28, 2021

Miro is the one-stop shop for collaborative work and visual resources

Jean Chican | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro today is used by many people across my organization, but not as an official corporate tool (yet). Many teams use it as a whiteboard and support for brainstormings processes in general at workshops with many people to organize ideas. For me, it's used to classify many user behaviors with my team and to draw, view, and review consumer journeys and mapping for CRM strategy.
  • Many useful visual tools to organize complex ideas into simple draws.
  • Collaboration tools.
  • Similarity with tools people are used to, such as Powerpoint, so it's easier for new joiners and one-time-only users.
  • Sharing option to traditional formats (pdf, ppt).
  • Improved productivity.
  • Improved easy understanding and implementation.
  • Improved approval rates or new projects.
No key insights so far.
Very simple to use, due to its similarity with traditional tools people are used to working such as PowerPoint.
Miro has impacted a lot! Working remotely and still working with new projects/innovation has been challenging and tools like Miro helped teams fall closer.

Do you think Miro delivers good value for the price?


Are you happy with Miro's feature set?


Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?


  • MURAL (formerly Mural.ly)
Miro is has a UX that appeals more to me.
MURAL (formerly Mural.ly), Microsoft Teams
Build consumer journeys maps for CRM teams - well-suited. Use it as a replacement for PowerPoint - less appropriate.