Item: Miro
Rating: 9
Author: Willie Cairns

Overall Satisfaction with Miro

Use Cases and Deployment Scope

Used by several areas, but on a trial and experimental basis.

Pros and Cons

Pros

Allows group collaboration and interaction during post implementation reviews.
Easy and quick to learn.
Allows collaboration during requirements prioritization.

Cons

It would be good if you could add "swim lanes" to a board.
Could you allow participants to vote on a set number of sticky notes for example to pick their top three?

Return on Investment

Saving of time spent in reviews.
Less rework.

I haven't really been involved in implementing Miro, just as a user. It's good to spend a bit of time getting everyone familiar with the layout and functionality prior to trying to run a session. This avoids the time in the session being used up with teething problems like logins and people learning where to find the required functionality.

Ease of Integration

It's pretty easy and intuitive to set up and there is plenty of information available to allow a session to be quickly set up, and once a team has used the layout and functionality, it's pretty easy to implement a board and use it in a team environment.

Collaboration

Miro has been highly beneficial during the pandemic-induced work from the home environment as more individuals and teams were pushed into working remotely and as such Miro has enabled both functional teams and project teams in ways that better-allowed projects to be kept on track and improved communication of change and issues.

Key Insights

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Alternatives Considered

I wasn't involved in a selection process but was recommended Miro by a colleague who had previously used Miro in another environment and had effectively brought the tool to the attention of the team. They were able to demonstrate how it could add value to implement some process changes that we were seeking to make.

Other Software Used

Microsoft 365 (formerly Office 365), Microsoft Teams

Likelihood to Recommend

Situations where the number of participants is large can make things a bit more difficult to manage but it does enable that to happen and can be done. The screens can sometimes be a bit "laggy" but that's probably down to other factors like bandwidth and speed of connection rather than the actual application.

Comments

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Review of Miro use in change teams