Miro - a great tool for supporting remote working
November 03, 2021

Miro - a great tool for supporting remote working

Danny Golding | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

It is currently being used to support business analysis and user experience workshops - for example: Capturing and prioritizing requirements, Mapping user journeys, Reviewing existing solutions, and gathering Miro has been a great way of engaging staff at all levels of the organization.

Pros

  • Quick and easy way to map business processes.
  • Love the 'bulk mode' for sticky notes.
  • Offers a great range of templates you can modify yourself.
  • Allows multiple people to edit a board at once.
  • Very easy to create presentations from material you have added to your board.

Cons

  • If you create a frame you should have the option of specifying that any objects in the frame have to stay within the frame. This would be different from locking as you could move objects around within the frame.
  • You should have the option to allow frames to automatically expand if objects within them are increased in size.
  • Should be an easier way of seeing what objects have been locked and locking and unlocking groups of options. I recently created quite a complicated board for a workshop and thought everything was locked down but missed out on a set of objects which promptly went flying all over the place when the board was opened up to about 20 people.
  • Better engagement of staff who are mostly still working from home.
  • Has made the analysts using Miro more productive.
  • The range of templates in Miro means we can potentially get rid of costly tools like Visio.
We initially had a bit of confusion about how to add users and ended up creating guest accounts that duplicated our paid-for accounts. Some kind of simple guide to creating accounts for the first time would have been helpful.
Would have given it more if it could better integrate with Trello. Also haven't tried most of the integrations yet so can't comment on how well they work.
Yes - our staff are based all around the country and still mostly working from home. In the past, people had to travel long distances to get together for face-to-face workshops. Most of these can now take place online thanks to Miro.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

The whiteboard in Teams is so terrible that even Microsoft staff won't use it. I like Mural, but Miro has a better set of templates and is better suited to our use cases.
Miro is great for Capturing and prioritizing requirements. Logging ideas and feedback. Quick process mapping. Mind mapping type exercises. Miro is good for capturing a simple set of tasks, but probably not the right tool for managing a project.

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