A look in the MIRO
November 10, 2021

A look in the MIRO

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is being used for problem-solving and strategy sessions. It has helped with formulating a string of ideas and categorizing them quickly to come up with project ideas and solutions. Alternatively, Miro has helped with creating process flows and diagrams, especially when it comes to presenting current and alternative workflows. I have used Miro to create contingency workstreams and organizational structures.

Pros

  • Very cool visual representation of stickies.
  • Easy to enter information.
  • Mapping is easy.

Cons

  • Hard to move things around cleanly.
  • Hard to change formatting.
  • Text is not very visible.
  • Improved process knowledge.
  • Improved strategy sessions.
  • More digital enterprise knowledge.
It has been a very useful tool within our business but implementation would be great if there were training modules to understand it better. Also, the ease of use when it comes to selecting and inputting information would be something to highlight. It would be useful to get better templates or more easily labeled as well.
Miro has been integrated pretty well within the organization. Unlike Microsoft Visio, Miro is completely web-based and can be accessed anywhere. It also doesn't require a lengthy certification or installation process. The other thing is that you can link your board to people so it's very easy to access anywhere in the world.
It has done exactly that. We had a session recently where it was a combination of in-person and remote and it allowed us to collaborate relatively easily. We have not used it yet for projects, but I'd be interested to see what you can use it for in this area.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Microsoft Visio is the only one that I experience that I can leverage as a comparison. Miro is better in terms of the collaboration piece and features. However, it's not as clear when completing templates (Miro's are way more complex). Overall I feel that Miro is a better solution though.
Microsoft 365 (formerly Office 365)
It is well suited for problem-solving and process mapping. It is great for collaboration, especially in a digital world where people are mainly remote. It is less appropriate for formal settings where you have in-person interaction. I also think that Miro is tough for first-time users that don't know how to utilize it.

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