The new way that we collaborate
November 10, 2021

The new way that we collaborate

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro is being used across the organization as a collaborative whiteboard software tool. It is particularly practical for dispersed teams, as it faithfully recreates many whiteboarding use cases. We've used it for retrospectives, brainstorming, use case mapping, etc. It's also a great diagramming tool and the real-time nature of it is particularly fun. The built-in templates are not only handy but also eye-catching, increasing team participation!
  • Collaborative whiteboarding.
  • Real-time updates.
  • Stellar templates.
  • Keeping up with the pace of new features is tough! I feel like I'm barely scratching the surface of what it can do.
  • The sharing feature takes a while longer than expected to populate user names.
  • Dragging a text box vs changing the size of a text box. I always seem to do the opposite of what I intended.
  • Improved productivity.
  • Avoided challenging video conferencing whiteboarding sessions.
  • Allowed for more creative interactions then Microsoft Office tools.
Miro is well integrated into the available toolset. Requesting and obtaining a license is quick and easy, as it requires an easy-to-find request which is fulfilled within hours if submitted at the right time. I tend to find new converts to the tool which each new session, so something is definitely working.
It's easy to leverage Miro with other tools. It can be linked to for a "live" view of the board, just as an image at various and easy-to-access quality levels are available for extraction.
It's replaced any other form of collaborative brainstorming in my team as it's accessible in real-time updates for active meetings and is easy to update via an asynchronous manner when appropriate for team members in other timezones or on different beats. I particularly appreciate being advised of updates to the board performed while I was "away".

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?


Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?


I like Miro's look and feel significantly more than Lucidchart. Lucidchart from my experience was an absolute nightmare to have any sense of commonality among components in a diagram. Alignment, in my opinion, was atrocious and for some reason, each component was almost never the same size as the one next to it. What a pain!
Miro is a fabulous stand-in for any in-person whiteboarding session. Whether it be diagramming flows, identifying use-cases, performing team retrospectives, brainstorming sessions, workshops, etc. Miro can handle it all. I have yet to see it used to drive presentations, though I am sure that with enough forethought, an individual could make use of it in that manner as well.