Miro changed the way we design E2E interconnected flows ! | TrustRadius

Use Cases and Deployment Scope

We are part of the CX team at Cisco, We use Miro to outline interconnected flows to demonstrate the complex ecosystem of applications for Partners and Customers. The best thing about Miro is some of its pre-defined (ready-to-use) templates. We have numerous personas for Partners, Distributors, and Internal sales teams using different product features across various applications. Miro can be used to just do anything which Microsoft Visio does.

Pros and Cons

Pre-defined Miro templates are perfect to design persona based flows.
Modularity to break multiple flows across different boards.
Sharing and access features (at team/department or company level).

Sometimes we have seen 'arrows' getting misaligned when opening in different browsers like Mozilla and Internet Explorer.

Return on Investment

We we able to design next gen application suite for our partners.

Implementation Rating

10

I think Miro is pretty easy to implement across the board. For a company of size of Cisco we have been able to scale Miro easily.

Ease of Integration

10

We really love Miro, and we have never faced any integration with Miro.

Collaboration

Yes, We have over 10-15 members using Miro using it from different countries. Work is being done in real-time.

Key Insights

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Other Software Used

Microsoft Visio

Likelihood to Recommend

Persona-based scenarios across to show features or capabilities across different applications.