Collaborators unite!
February 18, 2022

Collaborators unite!

Ashley Kaster | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I currently use Miro for a number of purposes. From digital meeting management, to experience mapping, I find Miro extremely useful for collaboration. Currently, in a completely remote environment, collaborating in real-time has its challenges. When our team needs to whiteboard experiences, we need a place to all work together to share ideas and organize our thinking. Miro has presented a viable solution. Additionally, we have leveraged the templates provided by Miro to guide our Client Experience Journey Mapping, an important part of our major Certification Overhaul project. This year-long initiative not only involves several different types of maps, but the ability to manipulate, share, and organize ideas from multiple team members and across departments. Miro's ability to house images, links, 'sticky notes', and to build not only images but overlay with texts and comments has provided exactly the space we need to work in as a team. We are only scratching the surface of Miro's capability at this time, and this is just due to a lack of knowledge of Miro on our part, not due to a lack of resources.
  • Templates for mapping, such as a UX map, or Journey Map for a project.
  • Project Management, particularly the opportunity to work with teams of people on a specific project scope and sequence.
  • Collaboration tool for brainstorming and planning during meetings where capturing ideas is essential.
  • Providing quick tips for new users just in time.
  • Easy to navigate and intuitive experience in application.
  • I'd like to see a broader range of template types.
  • More customization in color options for highlights, sticky notes, or lines.
  • Additional font options, or custom font options.
  • Improved productivity and collaboration outcomes.
  • Increased creativity and ability to zoom out for a comprehensive view of the project.
  • Alignment on objectives and clarity on next steps for projects.
We are using a free version of Miro so much of what we are utilizing is self-taught. We had several options for outreach, but have not had the time or bandwidth to implement them. What hasn't been self-taught has been sought out on message boards or by other Miro users. While the quick tips are great, I'd love to see some ways others are using Miro or smart suggestions based on my searches or the tools I'm leveraging in-app.
Miro is easy to integrate with other tools and has been a great way to pull multiple resources into a single platform space. We are still exploring the full scope of the capability of the tool, and look forward to seeing what future uses we can make of Miro. As fledgling users, we haven't tapped into the full capability of Miro at this time.
It has been a game-changer for real-time collaboration. Prior, our company was using Teams or OneDrive to collaborate, but this experience could get clunky, and lead to multiple versions of planning sheets, documents, and notes. Miro has put all of our items in one place, allows us to link out, and allows our teams to work together in real-time whether that is during a formal meeting or during project work time. What used to be a whiteboarding session in person can now happen between colleagues across time zones. This has allowed our business to expand into areas where top talent is living, rather than limiting our pool to a local population.

Do you think Miro delivers good value for the price?


Are you happy with Miro's feature set?


Did Miro live up to sales and marketing promises?


Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?


I haven't used a product like Miro.
Miro is great for brainstorming, and for collaboration in the early phases of a project. Informally, Miro is an excellent tool particularly for our remote teams to use in brainstorming or whiteboarding sessions to collect and organize ideas. We are currently using it to map our LMS, both current and future state client experiences. The canvas makes this easy to do and provides an opportunity to collect feedback. In our business, we have yet to leverage the presentation tools and the capability, primarily because we cannot use our branding in Miro as we can in some of the other tools available. If we could leverage branding, Miro could be very useful as a presentation tool in more formal meetings with Clients, EC, and Prospects.