Miro is a great digital collaboration tool, we use it all the time and I hope more people use it so that we can all be aligned on the same tool, its usability, and can help us to collaborate with the world!
May 22, 2022

Miro is a great digital collaboration tool, we use it all the time and I hope more people use it so that we can all be aligned on the same tool, its usability, and can help us to collaborate with the world!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Digital collaboration for cross-team functions. We also use Miro for presentations, workshops, and as a working whiteboard for projects. But the key functionality that is Miro's unique value proposition is really for digital collaboration with remote teams / hybrid teams. (it works better as a remote-only workshop tool, rather than a hybrid set up) .
  • Fully remote digital collaboration with cross teams
  • The workshop templates are very high quality and very useful. also presentation templates, scrum, and timeline templates. Highly relevant and useful to tech and product teams
  • Ability to scale each miro board without the users having to suffer latency - I think the reason is that vectors are used, however, the boards still work well even when there are jpegs and PDFs uploaded
  • Unlimited posts and suggestions on the matrix to organize these posts - the form factor of the digital post-it really makes a good case against an actual post-it - the expandable nature of the digital post is better than a physical post-it in terms of the number of words we could write. the range of colors for a large number of stakeholders to use.
  • Some features move around sometimes when there is an update to the UI - This is a bit annoying when we have to relearn things. please don't update the UX so often = more relearning from users
  • I'm not sure about the tracking function of all the different users on the same miro board - as a remote participant, sometimes, the appearance of the names of the stakeholders blocks the view of the board especially when the presenter zooms in. maybe there is another way to present the same functionality? It is very distracting during a remote workshop with > 10 people. Perhaps the curser can be much smaller, or the button to switch off this function can be much more obvious - most of the time, the presenter (who may not be a superuser of miro) does not know how to turn off the functionality.
  • Maybe consider some kind of integration with zoom, or a video call functionality with the same stability as zoom? Because we always have to share our screens on zoom and share the miro board anyway, it would be much easier to do the video call within Miro itself, enabling ALL workshop participants to engage with the Miro board - rather than just watching the screen of the presenter's Miro board from Zoom - being unable to engage with the board.
  • The workaround we always use is to "follow the curser" on the Miro board ala the second point that I made above ˆ, but there is room for improvement. Hope this helps
  • Clear benefits over post-its - this helps us to skip the step of digitalizing the physical post-its and saves time on cleaning up
  • Better productivity, less annoyance with other remote tools that do not work well at all (e.g. the zoom annotate function, the google meets whiteboard function) Miro is better by FAR.
  • The easy usability makes the tool accessible to colleagues who are not so digital-savvy. for the Millenials this is super easy to pick up, but I've observed that even older colleagues who are not so savvy are able to use it and pick it up fast. So if you fixed the interaction animation of too much motion when changing views - then it will be even more accessible to older colleagues, who tend to find it confusing/motion sickness-inducing.
  • Good job team!
Nope, well implemented. Again, Miro is the best digital collaboration tool that my team and I have been using by far. The only issue is to find all the different Miro boards and catalog everything.
The easy usability makes Miro accessible to colleagues of different generations. Improvements to the motion design would make it even more accessible if we consider the perspective of older generations of colleagues who need to learn how to collaborate digitally - this is all new for them. So the better Miro is able to cater to all types of users, the better the tool will be for all - because it is a tool for collaboration at the end of the day.
The easy usability makes miro accessible to colleagues of different generations. improvements to the motion design would make it even more accessible if we consider the perspective of older generations of colleagues who need to learn how to collaborate digitally - This is all new for them. So the better miro is able to cater to all types of users, the better the tool will be for all - Because it is a tool for collaboration at the end of the day.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

Yes

Would you buy Miro again?

Yes

Miro is superior to the competition in terms of usability, accessibility, and implementation. Zoom annotate is horrible - users cant even discover the product. Google Meet whiteboard doesn't have the functionality of Miro - it would be much better if Miro has the functionality of Google Meet/Zoom. as for murally and Prezi, I don't have much experience, I believe more people are using Miro and so the critical mass of users on Miro is a huge advantage for digital collaboration - So we don't have to keep explaining how to use the tool to all kinds of colleagues with very different reference points! (different age groups, culture, tech-savviness, et cetera)
Miro is well suited 1. fully remote workshop 2. mood boarding, working board on projects less appropriate 1. It's a bit annoying as a presentation format - with a lot of motion and moving around the board and trying to find the right part of the board to present the right things. It's tedious to use the function to label and sequence the presentation style - so we never use it. Also with that function, there's too much motion to switch from one view to the other - it gives me a headache. Consider the animation that the interaction design team is using that has less motion but conveys the same point of changing points of view on the board?