A Premier Digital Collaboration & Co-Creation Tool
May 30, 2022

A Premier Digital Collaboration & Co-Creation Tool

Carter Owen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro primarily as a generative/brainstorming tool. I personally love its visual capabilities to show ideas, help get feedback on concepts, and even run workshops. The problems it solves are mostly collaboration-oriented (finding a more engaging way to interact with the material than through Google Suite, our other option).

Pros

  • Ability to structure boards around frames and present in slide style
  • Use of color to distinguish frames/stickies - makes screen much easier to look at
  • The ability to follow someone or bring people to you (so much more efficient than having to explain where you are)
  • Tagging! Just learned about this but it's cool you can assign things to users
  • Slack integration (so I don't have to check email when a board is shared with me)
  • The zoom is amazing

Cons

  • More detailed updates - showing specifically what changes happened since your last log-in (a la google docs)
  • Push notifications on the app
  • The ability to set bounds around a board (so that you can keep frames free but lock them inside a larger fence)
  • Search can be improved - I'd want to be able to do it by user or time/date vs just filename
  • None specifically as I don't oversee the management of Miro at my org
  • None specifically as I don't oversee the management of Miro at my org
  • None specifically as I don't oversee the management of Miro at my org
I started using Miro as a part of a merger and had some trouble adjusting to it at first (coming from a predominantly slides-driven background). Getting my account set up and having access to past team boards took a while, but I appreciate the structure of Miro as a collaborative universe now that I'm all locked in - being able to easily search for past work is a great help.
Drive, slack, one drive - just about anything I'd want to connect to Miro I can. The slack notifications in particular are huge, as they allow me to be on my email less. It would be cool if you could connect your account to a device that gives you push notifications a la texts.
It's actually made the merger between my old company (a consulting firm) and my new company, a design firm, very smooth. It's been a common language that we use to work on projects together and allowed for a lot of new joint co-staffed opportunities. It's personally allowed me to make a bit of a jump into the design world from the strategy world and unlocked more fulfillment in my work and creativity

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

No

Would you buy Miro again?

Yes

Miro is definitely better than MURAL - a much smoother interface and the integrations are a lot more helpful. I see Miro & Figma a bit differently. We use them for separate purposes, the first four whiteboarding and the second for prototyping. Keep is cool for personal use, and something I still prefer personally, but it doesn't hold a candle in terms of collaboration
Anything visual or collaborative - definitely better at communicating info through images vs text, but solid enough at recording notes/input as long as it's given a specific visual "bound" in the form of a sticky/frame/etc. Also, anything that's going to take a long time - Miro is much easier to look at than slides and is generally smoother with multiple users and easier to spend a lot of time on. Scrolling is smooth and you can bounce around/be distracted without feeling bad. The UI resembles the human eye in a lot of ways. It feels natural.

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