Great for remote collaboration, but integrations have room for improved.
November 22, 2022

Great for remote collaboration, but integrations have room for improved.

Bartek Lewandowski | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Miro allows us to work collaboratively. It has proven very useful in creation of business plans, process, product and user flows as well as retrospectives. Miro played a huge role in success of our design sprint allowing us to document our progress when remote teammates joined in and when we ran out of whiteboard space!

Pros

  • Quickly Create Flows, especially when they are complex
  • Allows for group activities like brainstorming
  • Act as our remote digital whiteboard during strategy and discovery

Cons

  • Cards that represent each board are bare-bones. It's hard to distinguish between different boards when all you see is a line of small text. I was able to make a work-around, and create a sense of hierarchy but many of my less design savvy teammates have not been able to replicate. It would be nice to see a 'cover' template or improved default state.
  • At a large org, it's sometimes difficult to search for a particular board. Many times boards contain a large amount of information, and I need to open each to verify the contents. Better search? Tags for board content?
  • When flows are large, and wide it is not easy to share and export that work. Both PDF and PNG exports don't make it any easier. How could we see better integration? Even to things like Excel and Figma or Confluence.
  • Increased Efficiency
  • Cross-functional team alignment
  • Improved communication
Once I joined the team, Miro was already integrated.
My entire team is remote. We get together every two weeks for a retrospective meeting. We would have a hard time doing this without Miro.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

I prefer Miro, but I we use Figma just as much if not more. I see figjam trying to catch up with Miro. The more integrated Miro can be with Figma, the better.
  • It's good for discovery work, brainstorming, strategy and alignment.
  • I cannot use it for project management, or 'who's working on what' - it's hard to track and maintain.
  • Creating UX artifacts is easy, but sharing them not so much. Once I create a 'persona', for instance, and want to share it on Confluence, I need to go back and edit it every time in Miro. No one else can edit it either unless they have access to my miro board. Figma does this well with embed feature. My teammate can insert an embed, and if I make a change, it updates wherever it's embedded too.

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