Very useful tool to foster collaboration
February 15, 2023

Very useful tool to foster collaboration

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro to support our decision process regarding digital transformation solutions. It is an useful tool to foster collaboration.

Pros

  • Intuitive interface. It is easy to have new users collaborating on the board.
  • Complete set of tools. The voting and planning poker tools are very useful.
  • A lot of available and useful templates.

Cons

  • The planning poker could have an easier integration with Jira (and similar) and the possibility to customize the number and text of the options.
  • Many users enter the board without registering to Miro (wich is very useful so we don't have a barrier for them to collaborate) but they enter with a random name so it is difficult to see how each one is collaborating. We could have an option to choose a name when we enter without logging in.
  • The voting toll is useful but could be easier use. Sometimes the voting prompt disappears and we don't know how to resume voting. Also it is difficult do group votes with post-its that belong to the same group.
  • Improved meeting productivity
  • Useful in creating a democratic environment so shy people can expresse their ideas and increase opinion diversity. This helps the business to get rid of biases.
  • Enabled collaboration in a home-office scenario.
We used to have design thinking sessions with everyone in the same physical room and with real post-its. The pandemic suddenly forced everyone to work from home and using virtual boards was mandatory. When we started using this kind of virtual tool, we realized that it increased meeting productivity and it was easier to apply it to a broader range of situations such as preserving collaborative knowledge and small groups brainstorming.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro is an excellent tool to get people collaborating either remotely or not. It allowed our teams to work collaboratively in the home-office scenario. It is an easy to use tool and people don't face it as a barrier to start collaborating. Some people have trouble using the mobile interface, so it is not suitable to use in these kind of devices.

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