product designer review of Miro
February 17, 2023

product designer review of Miro

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

ServiceNow is a software platform that can manage all types of workflows efficiently and automatically. My team is focusing on change management, for example when there's a code patch that needs to be merged into an upcoming product release, the software engineer will raise a change request and provide info like the outcome, impact, and estimated risk. The release manager needs to be aware of this request especially when the risk is high, or get senior leadership reviewed together to get it approved. This flow also provides some automation opportunities like conflict detection, and auto-approval to facilitate some change types.

Pros

  • thought collecting and organizing
  • live comment, vote any artifact
  • live collaboration like drawing together or craft a thing

Cons

  • table component: it seems has maximum # of row / column, ideally it could be infinite
  • overtime the loading is slow
  • would love to the capability of 'master component' like Figma does
  • reduce communication time as it's easy to hop on Miro board do work asychronically
yes, for sure we are global team and highly rely on web-based digital tool to collaborate

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

to be honest, this is the company's level decision which I am not part of. In my perspective, maybe FigJam comes to the game a little late so it's costly to transition to another similar tool. In another word, unless FigJam did a significantly better job than Miro, I don't see there's any indication we will drop Miro.
overall the performance of Miro is swift, easy to use, and friendly to share, so I would basically use it frequently in the early stages of my work like research, product requirement collection and negotiation, group discussions like workshops, and brainstorming. Recently I expand usage to post-implementation QA work, I collect all defects in Miro board and ask dev to review, some of them can be fixed immediately without creating ticket, so I only need create tickets that can not be fixed right away.

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