Top-of-the-line Digital Collaboration Tool
March 01, 2023

Top-of-the-line Digital Collaboration Tool

Matthew Mettler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use (and encourage clients to use) Miro as a collaborative tool for a whole host of activities to support team productivity and coordination across larger programs. I have used it for Agile team facilitation, project planning, workshop/demo facilitation, presentation building, and just getting my ideas organized around sticky problems in visual ways.

Pros

  • The catalog of pre-built templates and content examples is hugely helpful as a time saver and to inspire layout creativity
  • Meeting facilitation tools such as timers, voting, and seeing everyone's cursor on the board add a level of engagement that makes remote meetings feel more "present"
  • Input controls are smooth, intuitive, and include a lot of QoL features like grid snapping, alignment tools, and shape/flow copy tools that make usage feel like magic once you are used to it!

Cons

  • Memory usage and performance could potentially be improved, I understand its a tough problem to solve with all the content but certainly the browser app and sometimes the desktop app run slow
  • Would love to see a custom tutorialization tool for boards! where the board owner could build out an experience where someone accessing the board for the first time gets "shown around" to the different frames and Miro buttons/tools that they will need to be familiar with to participate
  • On the largest project I used Miro on, my team saw an almost immediate uptick in productivity and shared understanding of our goals following some collaborative work on a team board. We organized our agreements, priorities, and product vision in a central place that people could refer to and it got everyone on the same page
  • On the same large project, we also used Miro for increment planning every 6 weeks, coordinating dependency and priority mapping across 7 teams. The resulting board was then used for check-ins and progress mapping over the increment and kept the teams aligned on status and dependencies visible and addressed. I don't think we could have made the progress we did without Miro holding the teams together!
I wrote about this above, but at one point we had a 7-team program collaborating via a combination of Miro and Jira that was really really smooth...each team had their own Miro and Jira board, and then we used a big collaboration Miro board to facilitate cross-team planning, risk, and dependency mapping. It worked great and kept the whole program very productive for years

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

I was introduced to Miro first so I am a bit biased here, but I have found Miro to be comparable to other digital whiteboarding tools in terms of content/visual creation, but surpassing others when it comes to collaboration and co-working support and tools
I would recommend Miro for any situation where teams are mostly/completely remote and need to collaborate deeply within/across each other AND have a dedicated facilitator who can put time into setting up/maintaining the board. I think teams that are more strapped for time and resources will end up being too scrappy and not putting in the time to use Miro to it's full potential. Additionally, teams that are largely in person or mostly in person might get more value out of just using whiteboards and stickies.

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