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Best tool for visual collaboration.
February 28, 2024

Best tool for visual collaboration.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I use Miro for workshops and training and for encouraging synchronous and asynchronous collaboration with teams and across different areas. This includes product discovery sessions at the beginning, tracking progress and needs in the "middle," and retrospectives to encourage continual improvement. There are many templates available, but I typically create my own.
  • Easy and intuitive to create boards.
  • "presentation" mode.
  • Lockdown features.
  • The miroverse and template selection available.
  • Excel paste to note cards.
  • Integration with Jira - awesome potential. It still needs refinement around project finding/selection.
  • Limited color palette for key objects (notes/cards).
  • Some of the sharing/permissions are a bit awkward or not well understood.
  • It is a key, integral part of my consulting workshops and trainings.
  • I train other facilitators and coaches in it, and they quickly learn how to use it with confidence.
  • I think it saves time and increases clarity/confidence, which is somewhat intangible or hard to measure. It is key to success.
There is very good potential; it just needs some refinements (which is expected).
This has been a game-changer overall. I can't say enough about the robustness and ease of use.
Miro is superior around actual presenting, and the features are easier to find and use overall. I think the community is also superior. Lucid Spark was much cheaper and could do 80%, but Miro shines if you are a consultant who wants to leverage the best tools.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Any occasion where collaboration is needed in a visual, approachable way. I love the approachability and ease of use. It is intimidating for some people to "learn yet another tool," but usually, within a few minutes, the ice is broken, and they feel really good about what they can do. I would recommend enhancing the "lock" feature. There are likely some hidden gains there. For instance, if I could choose "lock the whole board except for the note cards that we want users to move around," that would be awesome... I see some people trying to use it primarily for "tracking progress" instead of using other tools. It handles this well, but I believe it might create some "board burnout" among some audiences. Boards "get lost" easily - even with star/favorited features. As practice, I create a main "switchboard" to help others navigate the boards as more of a "portfolio". I think if there were a way to automate the creation of a "switchboard," then that might help stave off critique and "board burnout" overall.