Miro as an essential product management tool.

Map out strategy; design customer experiences for our customer support chatbot; team planning; roadmap creation. The need is to have a collaboration tool where our product management team, usually 5-20 people, come together online (we're all in different locations) and do a creative exercise. In these exercises, whether it's to comment on a design or brainstorm on a feature map, there's a need to gather input from multiple participants and identify themes/priorities/ etc. What makes Miro effective is the ability to use colorful stickies, beautiful templates, stickers, and other tools to make the process easy to follow and inviting to participate. Moreover, there's no limit due to a "page size" -- the work can keep flowing and stay organized.

Miro is heavily used to collaborate among remote workers on new and existing projects. Our primary mode is to collaborate virtually online. We are using Miro for Product Management, particularly its creative aspects. We are not using it for sharing progress, status, or tracking issues. I would not expect to use Miro for these structured, administrative management tasks.