It's good with space for improvement
July 24, 2024

It's good with space for improvement

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

I often use Miro for workshops we do with our external partners, to do system mapping, adapt business canvas etc. I also use it for myself to brainstorm and plan workshops.

Pros

  • presentation frames with timer for presenter
  • call everyone to me
  • follow a particular person

Cons

  • no recording in the breakout room?
  • co-presenters not available for eudcation license when it's often required
  • it's more built for "presenting" than "collaborating"
  • reduced time on co-creating visual deliverables
  • improved productivity
  • make remote collaboration at individuals' own time with more ease
It has been essential for our work, as many of our stakeholders are located in different locations, and can only meet online to collaborate on projects. Without Miro, it would've been very inconvenient.
Miro seems to have built enough of a base so I don't need to worry too much if anyone in professional context has never used it before. Optimal and Mural don't seem to have that base.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

No

It's ok for general use, and mostly for brainstorming and co-creating with people remotely.

It often has technical glitches... crash and really impact the workshop flow and more importantly, unable to finish on time when involving external people

It can't record breakout room sessions, hard for analysis later.

A workshop often requires at least 2 and usually 3 people to run, and the co-owner/co-presenter function is gatekeeped. Find it frustrating.

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