Powerful collaboration and organization tool.
September 25, 2024

Powerful collaboration and organization tool.

Claire Johnson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

Our Data & Insights team uses Miro for collaborative brainstorming and project planning. We recently used it to plan a restructure for all of our marketing data reporting, visualizing the outstanding tasks and assigning them to team members. We love mapping out complex concepts to create a visual tool that helps us propose ideas or concepts to other leadership members. It's also lovely to have logic documented somewhere. With the product team, we map out app flows that we are comparing between two experiences so it's easy to see differences and note what to change (purposely outside of Figma).

Pros

  • Customization options with design. I can create almost anything I can picture.
  • Collaboration. It's nice to be on a Zoom call or even in an in-person meeting and be able to pull up a shared board and make changes live as a team.
  • Useful shortcut tools in the left sidebar. It knows what I like to use often, I think

Cons

  • The desktop app sometimes takes a while to load—more than 5 minutes to load aboard. I tend to have several tabs open at a time, so maybe that has to do with it. But sometimes, I'll pull it up in a call but be unable to do anything for several minutes.
  • For some reason, the templates are not that useful to me. Maybe I need to explore more, but I feel pretty familiar with what is in there, and 98% of the time, I build something from scratch.
  • Editing/formatting cells in a table is complex. I wish it were more fluid, like moving your cursor around in Google Sheets. It's tricky to click on a cell and then double-click to edit text. I can't always get the double-click to work.
  • Improved personal productivity in formulating ideas and documenting project plans.
  • Richer team collaboration and discussions about technical concepts or issues.
We have certainly used Miro in remote team settings and in-person meetings in the same room. It's nice when a collaboration tool works just as well, remote or in-person. Miro has improved our team collaboration, allowing us to map out project plans, document complex logic, etc.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

Miro has been so helpful in visualizing complex concepts with various teams across the business. Our data team finds it extremely useful to create visuals to share with other teams to discuss. Drawing out logic and walking through it with other team members is super helpful. I also use it in my work to help me think through or plan a project.

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